For businesses that live and die by the phone

You paid for that lead.
Nobody answered.
They booked with your competitor.

CQUENCE answers every call, chat and enquiry in seconds — 24/7, in your brand's voice. It qualifies the lead, books the appointment straight into your calendar, and logs every word. You just show up to meetings that are already half-won.

3 slots left this week
Live in 21 daysUS & EU deliveryGDPR & TCPA compliantNo long-term contracts
Live · CQUENCE AI Front Desk
6:07 PM
Answered
24/7
Avg time
2.4s
Booked
42
Under 0s
to answer, day or night
24/7
evenings, weekends, holidays
0%
of enquiries logged & followed up
0 days
from first call to live
Who it's for

Built for businesses that can't afford a ringing phone.

Dental & medical clinics

Dental & medical clinics

Fill the chair — even at 9 PM. Every after-hours booking request captured, confirmed and reminded.

Hotels & short-stay

Hotels & short-stay

Turn the 11 PM enquiry into a direct booking — before it becomes a portal commission.

Real estate & brokerages

Real estate & brokerages

First call, first viewing, first offer. Answered in seconds, not hours.

Home services & contractors

Home services & contractors

Every rooftop-hours call answered and booked. Peak season stops leaking $2k jobs.

Law & professional practices

Law & professional practices

Screen enquiries, book consults, protect billable hours — without a full-time receptionist.

Agencies & B2B services

Agencies & B2B services

Qualify inbound in your tone, book discovery calls, and hand your team meetings that are half-won.

If enquiries arrive faster than you can answer them — or after you've gone home — this was built for you.

The leak

The leak is bigger than you think.

Less revenue

The 6:07 PM call.

You advertised. She called. It rang out. She dialed the next result on Google. That job was worth $2,800 — and you'll never even know it happened.

Speed & FOMO

The Monday morning pile.

Seventeen enquiries over the weekend. By the time you reply, twelve have moved on. A lead answered in five minutes converts many times more often than one answered in an hour.

Identity & freedom

The owner-shaped bottleneck.

You didn't start this business to chase voicemails and retype names into a spreadsheet. Every hour of admin is the highest-paid person in the company doing the lowest-paid job.

None of this is a marketing problem. You already paid for these leads. It's a leak — and a leak can be fixed in three weeks.

What we build

Two engines. One connected system.

We don't hand you software and walk away. We build the system around how your business already runs — your tone, your prices, your process — then manage it and report what it made you.

AI Front Desk

Never miss another enquiry.

  • Answers calls, WhatsApp, web chat and email in seconds — 24/7, in your tone
  • Screens every enquiry: real buyer or tyre-kicker, budget, urgency — asked naturally
  • Books qualified leads straight into your calendar, confirms and reminds
  • Urgent callers handed to a human, instantly, with full context

You sleep. It answers. In the morning there are appointments in your calendar.

Demand Engine

A steady flow of the right enquiries.

  • Finds and reaches your exact customer across LinkedIn, Instagram, Facebook and email
  • Consent-aware outreach on warmed infrastructure — your domain and reputation protected
  • Every reply lands in the same system that answers, qualifies and books

Not "more leads." Booked conversations with people who look like your best customers.

Most deployed

The Full System

From stranger to booked appointment — without touching it.

  • Demand Engine fills the pipe; AI Front Desk converts it; one CRM records every step
  • One dashboard: enquiries in, appointments out, revenue attributed — in owner language

The difference between owning a phone number and owning a system.

Already running with us? We also take the back office off your plate — invoice chasers, review requests, CRM hygiene, weekly owner reports. Ask when you're ready.

Process

From leaking to airtight in three weeks.

  1. Week 1

    We listen.

    A free 15-minute audit of your call log and enquiry flow. We show you — from your own numbers — exactly where money is leaking. No pitch, no obligation. Most owners are surprised by the size of the number.

  2. Week 2

    We build.

    We turn your services, prices, FAQs and tone into the system's brain. You approve every word it's allowed to say before it ever speaks to a customer.

  3. Week 3

    You go live.

    Soft launch on real enquiries, with a human reviewing every conversation. We tighten anything that isn't perfect.

  4. Ongoing

    We manage.

    Weekly call reviews and tuning. One monthly report in plain language: enquiries answered, appointments booked, revenue recovered.

  5. Then

    We grow.

    Once your front desk is airtight, we switch on demand — and every new lead lands in a system that never drops one.

Results

What it looks like when the leak stops.

Results shown are representative of typical deployments. Client identities are confidential.

Hospitality

Boutique hotel · 18 rooms · Southern Europe

+38%
direct bookings

One in three booking enquiries arrived after the front desk closed — and went to a competitor charging portal commission instead.

9s
avg response
"The 11 PM enquiry that used to become a portal commission now becomes a direct booking."
Real estate

Residential brokerage · 14 agents

+41%
more viewings

Leads waited hours for a callback. Competing agents were calling in minutes — and winning the viewing.

60
appts booked
26s
avg response
100%
lead coverage
"The agents stopped doing telephone triage and went back to closing."
Home services

HVAC contractor · 12 field crews

$86k
recovered in one season

Four in ten peak-season calls rang out while the team was on rooftops. Each missed call: a $2,000–$8,000 job.

92%
calls answered
60s
avg response
"July used to mean missed calls. Now it just means July."
Dental

Multi-site clinic · 3 locations

300+
appointments booked

Front desk drowning in calls. Now one AI quietly filling the appointment book.

+7%
new patients
25h
admin saved / wk
"Reception finally talks to the patients in the room instead of the phone."

Built on infrastructure trusted by millions of businesses

WhatsApp Business
Meta
Google Calendar
Twilio
HubSpot
Stripe

GDPR (EU) and TCPA (US) compliant by design. EU client data stays in the EU. Your customers always know when they're talking to AI — honesty converts better anyway.

Why CQUENCE

A receptionist costs $2,500 a month, works 8 hours, and takes holidays.

CQUENCE works every hour of every day for a fraction of that — and never forgets to follow up. And if you already have a great receptionist, keep them. We take the 6 PM calls, the weekend calls, the fourth simultaneous call, and every follow-up nobody has time for.

Run by operators

We've managed million-dollar growth budgets and owner-led operations. We build what we'd want running in our own business.

You never touch the technology

We build it, manage it, tune it. You read one plain-language report a month.

Your process stays your process

We shape the system around how you already work — we don't force your business into a tool.

No 12-month lock-ins

We price to be kept, not to trap you. If it doesn't pay for itself, fire us.

Free tool

Not ready to talk? Take the calculator.

The Lost Lead Calculator: enter your average job value and your monthly enquiries — see what unanswered calls actually cost you last month. Comes with a one-page checklist of the 12 leaks almost every owner-led business has, and how to plug each one.

One email with the goods, and occasional practical tips after. Unsubscribe in one click. We never share your address.

FAQ

The questions every owner asks.

No. It's trained on your tone and vocabulary, then reviewed on real conversations every week. Most callers can't tell — and the ones who ask are told plainly it's an AI, because honesty converts better anyway.
Urgent or unusual calls are handed to a human on your team, instantly, with full context and a transcript so they never have to ask a question the caller already answered.
Keep them. CQUENCE takes the 6 PM calls, the weekend calls, the fourth simultaneous call, and every follow-up nobody has time for. Your receptionist gets to focus on the person in the room.
21 days from kickoff. Week 1 we listen. Week 2 we build. Week 3 you go live with a human reviewing every conversation.
A one-time build, then a monthly management fee. Both are priced against the revenue it recovers — most owners break even in the first month. No 12-month lock-ins.
GDPR (EU) and TCPA (US) compliant by design. EU client data stays in the EU. Your data lives in your existing tools — CQUENCE orchestrates, it doesn't become another silo.

Every day this tab stays open, another call rings out.

Fifteen minutes. Your numbers, not ours. We'll show you what unanswered enquiries cost you last month — and what it takes to make that number zero.

No pitch, no pressure Reply within 1 business hour You'll leave with a plan